Dietitian FAQ’s

New Clinic Procedures for In-Person Appointments

If you require an in-person visit, we ask that clients not arrive more than 5 minutes in advance of their appointment to limit the number of people in the waiting room. Upon entering the first set of doors, there will be a COVID-19 Respiratory Infection Screener to complete. If you screen negative you will be able to enter the clinic. If you screen positive we will have to reschedule the visit and recommend that you contact your family physician’s office or call telehealth to see if you need to be tested for COVID-19.

Keeping the above in mind, we ask that you please cancel your appointment in advance if you answer “yes” to any of the following questions. This will save you the time of driving to the clinic and then having to reschedule because you had a positive screen.

1. Have you or anyone in your household had close contact with anyone with acute respiratory illness or travelled outside of Ontario in the past 14 days?

2. Do you or anyone in your household have a confirmed case of COVID-19 (or test results pending) or had close contact with a confirmed case of COVID-19 not yet resolved (or test results pending)?

3. Do you have any or of the following symptoms:
New onset of cough
Worsening of chronic cough
Shortness of breath
Sore throat
Difficulty swallowing
Decrease or loss of sense of taste or smell
Unexplained fatigue/malaise/muscle aches
Nausea/vomiting, diarrhea or abdominal pain
Pink eye (conjunctivitis)
Runny nose/nasal congestion without other known cause

4. If you are 70 years of age and older, are you experiencing any of the following symptoms: delirium (altered state of consciousness), unexplained or increased number of falls, acute functional decline, or worsening of chronic conditions?

Upon entering the clinic, we ask that you sanitize your hands using the hand sanitizer as well as wear a mask. Whenever possible please bring your own mask. If you do not have a mask we masks available.

The clinic room will be sanitized after each client is seen. Please be patient if we end up getting a little behind schedule as it will take us a few minutes to sanitize the room after each session.

Visits are up to an hour.  Some shorter, follow-up visits can be arranged if you require long term follow-up. Contact us about this.

The Assessment visit includes: getting to know your goals for fitness and nutrition, a test of nutritional status and hydration and then you record what you eat for 3 days, $96.

The second visit we give back your intake analysis and provide a meal plan if that is your goal, $96.

Follow-up appointments are $96 each to assess progress and problem solve.

Most people come in for 3-5 visits until they have made some changes and often come back after a year or so for a check-up or reach another goal.

You do not have to bring anything to your first appointment. Try to come to your appointments well hydrated and with a meal in the last 2-3 hours.

The Nutrition Assessment Clinic is a scent-free environment.

You may wish to check your Student Health or Employee Benefits or EAP Plan to see if you have insurance for the services of a Registered Dietitian/Nutritionist. We take payments with cash, bank email transfer, debit, VISA or MC.

Yes! There is free parking directly behind the building.

The registered Dietitians at Nutrition Assessment Clinic are regulated under the College of Dietitians of Ontario. See our Privacy Policy.

We have clients waiting to be seen by a Registered Dietitian and fill a missed appointment. The Clinic has a policy to charge a $60 fee for missed appointments if we are not notified 48 hours before your appointment time. We do not charge a fee if we can call someone in to replace your visit.

Yes, we offer virtual consultations using our secure clinic management software Cliniko or over the phone. You do not need to download any software to access the online video chat. You simply click the “Join video” link that is included in the appointment confirmation and reminder emails.  Contact us about this.

It is no wonder this is confusing to the public.  All Registered Dietitians are regulated under the College of Dietitians of Ontario similar to the College of Nursing, College of Physicians and Surgeons and the College of Physiotherapy.  The Regulated Health Professions Act allows legitimate health practice in Ontario with protection for the public.  They must register every year with their College and adhere to regulations related to evidence based practice and privacy rules related to your health record.  Some insurance companies will only pay for Registered Dietitians and not Nutritionists.

Every Dietitian is a nutritionist.  The term nutritionist is not regulated in Ontario except in the case of Public Health Nutritionists who work in Health Units and are Registered Dietitians.  Some hospital Dietitians are called Clinic Nutritionists but are also College certified Registered Dietitians.  In the community the term ‘nutritionist’ is not regulated and you may find at least 6 different types of credentials when looking for a nutritionist.  Ask a Registered Dietitian first.    Consumers can check for a regulated profession before booking appointments. See the Dietitians of Canada website to Find a Dietitian.